SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Of The World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://testfour.qafortests.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect little thing
It was a gift and they received it super well, they loved it! In fact I will buy one for Me, how pretty she is.
Very cute and super bright. Has a nice cozy yellow light
it is exactly what I expected and it comes with a spear battery's.
Everything is very good! Fast delivery, light up as it should, warm yellow light. I took it to read while the child fell asleep in her arms. For this task is perfectly suitable, does not shine with a lantern and at the same time the letters are visible. Batteries are already inserted into the lamp and 3 pieces are still included! Satisfied and I advise everyone!
it's bigger than I expected and was a bit crumpled but anyways I'm so obsessed 💗
Perfect! Plus for the price I didn't think there would be more than 3 spare batteries, thank you very much ++
I am satisfied with the goods for all one hundred days!!! For this HTO love to read the night and how! Small, compact, twisted at the vicoristan. Garnet kriplennya, yaskravo to splayed, easy to fill the battery. And the whistle is cute. Shvidko came, they ruled Shvidko. Came trohi picked by ale for change Tse is not a problem. The seller did not roll
The lamp is great, beautiful, in a beautiful box and with 3 spare batteries included. Illuminates well, shines yellow light. Came safe and the box intact. Does not look like a cheap product. It took over a month.
Cute) for reading light, of course not enough, but so finding something in the dark will help.
Tökéletes Kis mini lámpa, nagyon jó ár-érték arány, elvárásoknak megfelel. Sötétben Pont elég fénye van AZ olvasáshoz.
Great lamps, like it very much. Now a little about the product itself: Although packed well enough one box was dented the other was in excellent condition. In the box itself there is a lamp set of 3 spare LR41 batteries and two languages instruction. Ordered in two colors, in the orange lamp the light of the lamp shone poorly so I immediately had to use spare batteries. The lamp light is warm yellow. The wire of the lamp itself, her "neck" is easily adjustable, so it is convenient to read lying. Also from your own observations it is better to attach the lamp not to the pages themselves but to the back cover of the book, since 1) The pages do not support the weight very much (although the lamp is very light) and there are many pages to clamp 2) it still crumple and bends the pages themselves and 3) it is not convenient to turn the pages. In General, I am very happy with the product, I advise. Convenient for night reading.
I ordered two and the packaging of one of them was damaged, but fortunately, the lamp was in perfect condition. It arrived fast and it’s exactly what is promised so I really recommend them. They’re really cute 🥰
Super device!
I can’t even start to describe how perfect this thing is!!!
Very cool light! Warm nice light, cool light. Included 3 batteries + batteries in the lamp! Definitely recommend! Thank you very much!💫💫💫
Beautiful color. Item as picture. Works well. Fast delivery. Very satisfied.
Chudovi lamps. There is plenty for reading room. The number of children in the photo of the store. Delivery took me close.
Easy to place and move, it illuminates quite a bit and is not annoying. Recommended for when you want to read but do not want to have many lights on.
Dude matched. Such a mobile phone + spare batteries. Daughter💙💛